Terms of Service

1. Who we are

Boardeon is operated by [LEGAL ENTITY NAME], registered at [REGISTERED ADDRESS], company number [REGISTRATION NUMBER], VAT [VAT NUMBER] ("we", "us").

You can reach us at [CONTACT EMAIL].

2. What Boardeon is — and what it is not

Boardeon is a software service that analyses the business information you provide and produces diagnostics, plans, financial calculations and written commentary, some of it generated by artificial intelligence.

Boardeon is not a provider of professional advice. Nothing the service produces is legal, tax, accounting, investment or financial advice. Valuations, forecasts and scores are estimates produced from the data you enter — they are not appraisals, audits or guarantees. Decisions you take remain yours, and you should consult a qualified professional before acting on anything material.

3. Your account

You must be at least 18 years old and act on behalf of a business. You are responsible for the accuracy of the information you enter, for keeping your credentials secret, and for everything done through your account.

Tell us promptly at [CONTACT EMAIL] if you believe your account has been accessed without your permission.

4. Plans and payment

We offer:

Prices are exclusive of VAT and any other applicable tax, which is added at checkout where required. Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time in your account settings; cancellation takes effect at the end of the period already paid for, and we do not pro-rate part-months.

We may change prices. For subscriptions, we will give you at least 30 days' notice before a change takes effect, and you may cancel before it does.

5. Right of withdrawal

If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract. Because Boardeon gives you immediate access to digital content, you expressly consent at purchase to us beginning performance immediately, and you acknowledge that you thereby lose your right of withdrawal once access has been provided.

This does not affect your statutory rights where the service is defective.

6. Your data and content

Everything you enter — company information, documents, notes — stays yours. You grant us a limited licence to store and process it solely to operate the service for you, including sending relevant parts to the AI providers described in our Privacy Policy.

We do not use your business content to train AI models, and we do not sell it.

You can export or delete your data at any time. Deleting your organisation removes its data from our systems; backups age out on the schedule described in the Privacy Policy.

7. Artificial intelligence — what you need to accept

Parts of Boardeon use large language models. These systems are probabilistic. They can be confidently wrong, they can misread your data, and they can produce text that looks authoritative but is not.

We reduce this risk deliberately: every number Boardeon shows you — scores, margins, valuations, simulations — is computed by ordinary code from your own figures, not generated by a model. AI is used to comment on those numbers, not to produce them. Where data is missing, we say so instead of assuming zero.

Even so, you must check anything material before you rely on it. We are not liable for decisions taken on the basis of generated commentary.

8. Acceptable use

You agree not to use Boardeon to break the law, to infringe anyone's rights, to upload material you have no right to upload, to attempt to access other customers' data, to probe or attack the service, or to resell access without our written agreement.

We may suspend an account that is being used this way, and will tell you why unless we are legally prevented from doing so.

9. Availability

We work to keep Boardeon available, but we do not promise uninterrupted service. We may take the service down for maintenance, and we depend on third parties — hosting, model providers, payment processors — whose failures can affect us.

The service is provided "as is" to the fullest extent the law allows.

10. Liability

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

Subject to that, our total liability to you in any twelve-month period is limited to the amount you paid us in that period. We are not liable for lost profits, lost business, lost data or indirect loss.

11. Ending the agreement

You may stop using Boardeon at any time. We may end this agreement on 30 days' notice, or immediately if you materially breach these terms.

When the agreement ends you lose access to the service. Export anything you need first.

12. Changes to these terms

We may update these terms. If a change materially affects your rights, we will notify you at least 30 days before it takes effect, and the change will not apply retroactively. Continuing to use the service after that date means you accept the new terms.

Every version is archived and remains available on this page.

13. Law and disputes

These terms are governed by the law of [JURISDICTION], and the courts of [JURISDICTION] have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory rules in your country of residence.

The European Commission's online dispute resolution platform is available at https://ec.europa.eu/consumers/odr.

14. Contact

[LEGAL ENTITY NAME], [REGISTERED ADDRESS] — [CONTACT EMAIL]